What are consumer associations?
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Consumers Association of India (CAI) is a membership-based organisation with 8,000 registered members all over India. Its main objectives are: spreading consumer awareness; empowering consumers and teaching them their responsibilities and rights as consumers. CAI regularly conducts seminars, workshops and training programmes and publishes various consumer guides on a variety of topics, which are of interest to consumers.
A new division of CAI was established in March 2007 to help consumers affected by cyber crimes in collaboration with Cyber Society of India. CAI has also set up a mini drug lab to test spurious drugs in association with its sister organisation, CONCERT.
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