Question

what are consumer rights and how consumers are exploited

Answer 1

Answer: Consumer rights means right to be protected against the marketing of goods and services, which are hazardous to life and property. The purchased goods and services availed of should not only meet their immediate needs, but also fulfil long term interests.                                 Factors which cause exploitation of consumers are :

• Lack of awareness of consumer rights

• Lack in proper monitoring of rules and regulations

• Consumers ignore small losses as the individual purchase quantity is quite small

• Lack of consumer consciousness