What are he 5 performance levels that a Taj group employee is eligible after accumulating points after a year's performance?
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Employee recognition—making people feel appreciated—is one of the key activators of employee engagement. In fact, in my book Employee Engagement 2.0 I show how recognition is a top three creator of Workplace Superheroes, along with the drivers Growth and Trust.
Many best practices for recognition can be gleaned from a company that many in the west are unfamiliar with, Taj Hotels Resorts and Palaces, which operates 93 luxury hotels across India and 16 other hotels in other parts of the world. Even with so many locations, and over 13,000 employees, the Taj still continues to deliver unprecedented levels of service to its guests.
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