what are monitors?How do.they differ from voice response systems?
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A computer monitor is an output device that displays information in pictorial form. A monitor usually comprises the visual display, circuitry, casing, and power supply. This device used for observing, checking, or keeping a continuous record of something.
Voice response systems (VRSs) are specialized technologies designed for providing callers with verbal and faxed answers to inquiries without assistance from a person.IVR or Interactive Voice Response is a technology which allows incoming callers to navigate a phone system before talking to a human operator. IVRs work with DTMF tones — touch tones from a telephone — and some have voice recognition or even artificial intelligence to respond to and route callers.
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