what are the dimensions of quality? select any product of your choice from market and describe its quality according to the dimensions of quality?
Answers
Answered by
0
Answer:
Garvin proposes eight critical dimensions or categories of quality that can serve as a framework for strategic analysis: Performance, features, reliability, conformance, durability, serviceability, aesthetics, and perceived quality.
Answered by
0
Answer:
I propose eight critical dimensions or categories of quality that can serve as a framework for strategic analysis: performance, features, reliability, conformance, durability, serviceability, aesthetics, and perceived quality. Some of these are always mutually reinforcing; some are not.
Similar questions