Question

what are the functions and duties of cnsumer forum/ consumer protection council and how is it different from consumer court?


Class 10 - lifelines of national economy

Answer 1

The Council is committed to enhancing consumer welfare and empowering consumers to protect themselves. Consumers include consumers of goods and services and purchasers, mortgagors and lessees of immovable property. it acts as advocate for consumer interests; ... it sees to empower consumers to help themselves.

Answer 2

Consumer Court is the special purpose court, in India, that deals with cases regarding consumer disputes and grievances. Its main function is to maintain the fair practices by the sellers towards consumers.Consumers include consumers of goods and services and purchasers, mortgagors and lessees of immovable property. It acts as advocate for consumer interests.