What are the various instruments of redressal of public grievances?
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Answer:
For efficient public service delivery, government has establish a mechanism for that various instruments of redressal of public grievances are given below
Explanation:
- grievance redressal machinery under citizens’ charter.
- Fixing time frames for grievance redressal.
- An Institution of Ombudsman
- Call Center and development of a web-enabled grievances disposal monitoring system.
- Involvement of civil society in the processing a and tracking disposal of grievances.
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The police, the media, the non-governmental organizations are all important pillars that can be contacted by the people in case they want a redressal to their grievances. The legislature of a country makes laws, the executive administers the laws and the judiciary interprets and makes the laws fundamental to be regulated and kept for the betterment of the people. This is for the betterment of the people.
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