What are What are the main disadvantages or challenges of e-reservation?the main disadvantages or challenges of e-reservation?
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Answer:
1. You need Internet access. ...
2. You need to be ready for an influx of new customers. ...
3. Not all online booking systems are created equal. ...
4. Avoid booking systems that don't bring you new quality customers.
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e-Reservations which means Electronic Reservations or Online booking has become very popular in recent times. However while it has its advantages, there are some disadvantages too
Explanation:
The disadvantages of e-reservation are
- A computer crash can cause a passenger's reservation and other information to just vanish
- Typically when you book online you cannot ask questions from a live person about hotel accommodation, flight/train routes, visa criteria or something else you are concerned with. You cannot be in a position to validate specific requests while booking online.
- Many online travel sites advertise low rates to attract your attention and then add fees and surcharges for a much less competitive deal.
- The downside is that it gives e-citizens exclusive access. Which deprives non-e-citizens of their fair access rights. The non-e-citizens are now (usually) illiterate, ignorant, immature, elderly or impaired. They are parts of society who are weak. Access to e-services would be far more important for productivity and capacity-earning than it is for e-citizens.
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