•what do you mean by BPO services? Name any two BPO services.
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Business process outsourcing (BPO) is the practice of contracting a specific work process or processes to an external service provider. ... BPO is often divided into two main types of services: back office and front office. Back-office services include internal business processes, such as billing or purchasing.
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Business process outsourcing is the contracting of non-primary business activities and functions to a third-party provider. BPO services include payroll, human resources , accounting and customer/call center relations. BPO is also known as Information Technology Enabled Services.
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