What evidence is there that staff at the resort had engaged in the four stages
of risk identification? For each stage, note what the resort could have done
differently.
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Chapter 11. Risk Management and Legal Liability
Don Webster
Learning Objectives
Define the concepts of risk and risk management
Apply the four steps of a risk management process to a tourism operation
Identify potential liabilities and develop mitigation strategies to minimize the impact of these
Identify the four elements of a negligent action
Describe the components of a valid contract under Canadian contract law
Appraise the statutory requirements for a tourism or hospitality operator as required in BC
Demonstrate a working knowledge of occupational health and safety in tourism
Explanation:
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