Question

What guidance does ITIL give on the frequency of production of service reporting?

1) Service reporting intervals must be the same for all services
2) Reporting intervals should be set by the service provider
3) Reports should be produced weekly
4) Service reporting intervals must be defined and agreed with the customers

Answer 1

Answer:

production of frequency response from you send me

Answer 2

Option “4” is correct one.

• The correct answer is “Service reporting intervals must be clear and fixed with the customers”

• The ITIL tactic offers guidance to organizations and entities on how to use IT as a tool to ease business change, transformation and growth. ITIL advocates that IT and digital services are associated to the needs of the business and support its core objects and goals.

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