what is a consumer protection act? why was consumer protection act enacted by the indian parliament?
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The Consumer Protection Act, implemented in 1986, gives easy and fast compensation to consumer grievances. It safeguards and encourages consumers to speak against insufficiency and flaws in goods and services. If traders and manufacturers practice any illegal trade, this act protects their rights as a consumer.
Consumer Protection Act was enacted to give the consumers the right to choose, right to be informed, right to seek redressal and the right to present. It also set up a three-tier quasi-judicial mechanism.
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