Question

What is crm and explain crm as a business strategy?

Answer 1

with the introduction of advanced customer relationship management (CRM) , businesses are finally able to place customers at the front. however the technology can do so much .in fact even those crm has been shown to increase revenue by 41%per salesman on average, it is estimated that 43%businesses that utilise CRM are failing to use even half of their CRM system correctly.