Question

What is quality circle? explain the formation and working of quality circle?

Answer 1





Get Inc. Straight to Your Inbox

SIGN UP FOR TODAY'S 5 MUST READS

 

PREVIOUS ARTICLE

NEXT ARTICLE

 

 

 

 

 

 

Quality Circles

 

 

 

 


A quality circle is a participatory management technique that enlists the help of employees in solving problems related to their own jobs. Circles are formed of employees working together in an operation who meet at intervals to discuss problems of quality and to devise solutions for improvements. Quality circles have an autonomous character, are usually small, and are led by a supervisor or a senior worker. Employees who participate in quality circles usually receive training in formal problem-solving methods—such as brain-storming, pareto analysis, and cause-and-effect diagrams—and are then encouraged to apply these methods either to specific or general company problems.