Question

What is societal marketing concept . explain its nature and state how this concept differs from marketing concept?

Answer 1

The societal marketing concept is a marketing concept that holds that a company should make marketing decisions not only by considering consumers' wants, the company's requirements, but also society's long-term interests.

The societal marketing concept holds that the organization's task is to determine the needs, wants, and interests of a target market and to deliver the desired satisfactions more effectively and efficiently than competitors in a way that preserves or enhances the well being of both the individual consumer and society in general. Therefore, marketers must endeavor to satisfy the needs and wants of their target markets in ways that preserve and enhance the well-being of consumers and society as a whole. It is closely linked with the principles of corporate social responsibility and of sustainable development.


Societal marketing can also be defined as a "marketing with a social dimension or marketing that includes non-economic criteria". Societal marketing "concerns for society's long term interests". It is about "the direct benefits for the organization and secondary benefit for the community". Societal marketing distinguishes between the consumer's immediate satisfaction and longer term consumer and social benefits. Accordingly, Andreas Kaplan defines societal management as "management that takes into account society's overall welfare in addition to mere profitability considerations."