what is the importance of consumer protection laws?
(1) essential commodities act
(2) monopolies and restrictive trade practice act
(3)consumer protection act
(4) standards of weights and measures act
Answers
consumer protection act (option 3)
LEARNING OBJECTIVES
After studying this chapter, you
should be able to:
Ø state the importance of
consumer protection;
Ø briefly explain legal framework
for consumer protection in
India;
Ø describe consumer rights in
India;
Ø list out consumer responsibilities;
Ø briefly describe the ways and
means of consumer protection;
and
Ø describe the role of consumer
organisations and NGOs in
protecting consumers’ interests.
CHAPTER
12
CCCONSUMER PPPROTECTION
MMMAHARASHTRA C C CONSUMER C C COMMISSION
SSSLAPS LAPSLAPS F F FINE INEINE OF OFOF R R RSSS O O ONENENE L L LAKH AKHAKH ONONON
CCCOCA OCAOCA C C COLA OLAOLA
The Maharashtra State Consumer
Commission has asked Coca Cola, one
of the international fizzy drinks
manufacturer, its bottler and
distributor to pay Rs one lakh in
damages to a consumer who found
impurities in a bottle of soft drink that
he had bought.
Chandrashekhar Paradkar, a
resident of Shankar Nagar area here,
filed a complaint with the Nagpur
district Consumer Grievances Fourm
seeking compensation of Rupees four
lakh after he found some solid objects
inside a sealed bottle of a soft drink.
He had bought six various brands of
the soft drink— two bottles each of
Mazaa, Coca Cola and Sprite from a
shop near his house.
Based on that, the District Forum
earlier gave a ruling after finding Coca
Cola, its bottlers Superior Drinks Pvt. Ltd. and distributors Balaji Sales guilty
of supplying drinks unfit for human
consumption, which was upheld by the
State Consumer Commission.
The District Forum had found
objects resembling pieces of mosquito
repellent mats floating inside the sealed
bottle. Having conducted the tests by a
Public Health Laboratory, they found
the drink unfit for human consumption.
The District Forum came down
heavily on the company saying