What is the most critical elements in the digital transformation intiatives?
Answers
Answer:
K. R. Sanjiv is the Chief Technology Officer for Wipro's Global IT Business.
According to him, the three key areas for digital transformation of their enterprises is - customer experience, operational processes, and business models. Each of these three pillars has three different elements which keep changing. These nine elements form a set of building blocks for digital transformation.
1. Transforming Customer Experience - Customer understanding, Top-line growth and customer touch points.
2. Transforming Operational Processes - Process digitization, Worker enablement and Performance management.
3. Transforming Business Models - Digital modifications to the business, the creation of new digital businesses, and Digital globalization.
Answer:
Employee Transformation
Explanation:
Because JC knows its right