What is the significance of rti in relation to consumers?
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Consumer Protection Act, 1986 (CPA) protects the interests of the consumers in the widest range possible. The CPA gives the rights to the consumers to be informed about the quality, quantity, potency, standard and price of goods or services so as to be protected against unfair trade practices.
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Right to information about the details of the goods and services that consumers purchase is essential in order to protect their interest or save them from exploitation in the marketplace. (ii) Every product must carry certain details on the packing such as date of manufacture, expiry date, address of the manufacturer, etc. (iii) If any product proves to be defective in any manner, consumers can complain and ask for compensation.
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