Question

What kind of industry does call center jobs fall under?

Answer 1

Answer:

Excerpt from Telephone Call Centers Industry Profile

Companies in this industry operate telephone call centers that provide telemarketing, customer care, and other outsourced business services on a contract basis.

Answer 2

Answer:

Companies in this industry operate telephone call centers that provide telemarketing, customer care, and other outsourced business services on a contract basis.The three major classifications of call centers are inbound, outbound, and automated. Businesses use these three types of call centers for various product or service needs that require an increased amount of customer service