what makes communication effective
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It's about understanding the emotion and intentions behind the information. As well as being able to clearly convey a message, you need to also listen in a way that gains the full meaning of what's being said and makes the other person feel heard and understood.
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- ɪᴛ's ᴀʙᴏᴜᴛ ᴜɴᴅᴇʀsᴛᴀɴᴅɪɴɢ ᴛʜᴇ ᴇᴍᴏᴛɪᴏɴ ᴀɴᴅ ɪɴᴛᴇɴᴛɪᴏɴs ʙᴇʜɪɴᴅ ᴛʜᴇ ɪɴғᴏʀᴍᴀᴛɪᴏɴ. ᴀs ᴡᴇʟʟ ᴀs ʙᴇɪɴɢ ᴀʙʟᴇ ᴛᴏ ᴄʟᴇᴀʀʟʏ ᴄᴏɴᴠᴇʏ ᴀ ᴍᴇssᴀɢᴇ, ʏᴏᴜ ɴᴇᴇᴅ ᴛᴏ ᴀʟsᴏ ʟɪsᴛᴇɴ ɪɴ ᴀ ᴡᴀʏ ᴛʜᴀᴛ ɢᴀɪɴs ᴛʜᴇ ғᴜʟʟ ᴍᴇᴀɴɪɴɢ ᴏғ ᴡʜᴀᴛ's ʙᴇɪɴɢ sᴀɪᴅ ᴀɴᴅ ᴍᴀᴋᴇs ᴛʜᴇ ᴏᴛʜᴇʀ ᴘᴇʀsᴏɴ ғᴇᴇʟ ʜᴇᴀʀᴅ ᴀɴᴅ ᴜɴᴅᴇʀsᴛᴏᴏᴅ.
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