What should a consumer do to have proof of the purchase made?
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Answer:
Examples of a proof of purchase include a:
GST tax invoice;
cash register receipt;
credit card or debit card statement;
handwritten receipt;
lay-by agreement; or.
confirmation or receipt number provided for a telephone or internet transaction.
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Consumer documents
Explanation:
Consumer protection is possible in case a consumer feels the need for it. He can approach the consumer court if the shopkeeper does not settle the issue with him. For this purpose, the consumer has to keep certain documents as proof of purchase. They are:
- GST Bill of the commodity.
- Payment receipt.
- The product which has been bought.
- In certain cases, if applicable, the email transaction between the shopkeeper/manufacturer and the consumer, or video of the meeting with the shopkeeper.
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