What subject did Fabio talk about robot salespersons
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Fabio the Pepper robot was the UK’s first automated shop assistant, and with that title came buckets of novelty-born interest. For a short time, Fabio seemed to succeed at his new retail job, offering high-fives to customers, and even hugs.
But when the novelty wore off and regular customers grew used to him, the illusion shattered. It became clear that Fabio added very little to the customer experience. In fact, he detracted from it, repelling customers who appeared to be actively avoiding him.
And so it was that poor little Fabio found himself fired and packed off back to the factory.
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