When an organization is pursuing operational excellence as its value discipline, it follows a ____________ structure and when it is pursuing product leadership, the structure followed is ____________.<br />
Flexible, Flexible<br />
Flexible, Centralized<br />
Flexible, Customer focussed<br />
Centralized, Flexibl
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Explanation:
The answer is flexible and customer-focused.
Flexible refers to the easy transition of the process from one to another as per the need of the Organisation Operations. This smooth transition of the procedure with a situation helps the organization away from pressure to work with efficiency and effectiveness.
Customer-focused because customer plays a vital role in the market. So, nowadays firms are focused on the wants of their customers to satisfy them with their choice of products to create a good market for the business.
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