Question

Which consumer right entitles the consumer to get relief in case the product or service falls short of his expectations?

Answer 1

Answer:

Right to seek Redressal:

This right ensures to protect the consumers against unfair trade practices or immoral exploitation of consumers. This right also involves the right to a fair settlement of the genuine grievances of the consumer. Therefore when there is a shortcoming in the expectations of the consumers this right can be entitled to consumers.

Answer 2

Right to Seek Redressal

Explanation:

The Right to Seek Redressal against unfair trade practices or restrictive trade practices or unscrupulous exploitation of consumers is referred to as the right to redressal according to the Consumer Protection Act 1986. A consumer who is affected can seek for compensation against such damages by filing a case in the Consumer Court. The amount of compensation will vary depending on the degree of damage.