Question

Which human error type contributed to expired product being delivered to customer?
a) Lapse
b) Slip
c) Knowledge Based
d) Process or Rule Based
Submit​

Answer 1

Answer:

Which human error type contributed to expired product being delivered to customer?

a) Lapse

b) Slip (✓)

c) Knowledge Based

d) Process or Rule Based

(Not Sure)

Answer 2

The correct answer is OPTION A: Lapse.

• Human behavior is evaluated and classified using the skill-rule-knowledge paradigm.
• This paradigm categorizes human activity into three categories, each of which necessitates a higher level of complexity as well as increased attention and cognitive engagement.
• "Skill-based conduct" refers to habitual behavior directed by unconscious, intuitive reasoning and based on learned talents.
• The person reacts to the information almost immediately by performing an action linked with a well-known method.
• Rule-based behavior occurs when a person's actions are guided by rules that compel them to perform specific tasks.
• The person recognizes the challenge, completes the assignment effectively, and then applies the strategy to a series of assignments.
• More cognitive participation and exact reasoning are required in this situation.