which is not included in Stephen P.Robbins believes that there are types of barriers to the communication?
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Stephen P Robbins is an American writer known for his works especially on organisation behavior.
According to Stephen P Robbins, the barriers to effective communication are
1. Filtering - Sender filtering favorable information for the recipient
2. Selective Perception - People's selective perception of information which is influenced by their likes and dislikes.
3. Information overload - The information received by the recipient is more than he can perceive.
4. Emotions - The recipient's emotion influence the message.
5. Language - language differences area major barrier.
6. Communication Apprehension - Tension or fear of communication also affects the message delivered.
Hope this helps you.
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