which of the following is not a characteristic of a quality system
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do you know what is a quality system
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The correct answer is option (d) It must be ineffective.
- A quality system is formally described as 'the organisational structure, responsibilities, procedures, processes and resources for implementing the management of quality'.
- The characteristics of a quality system must be that it must be well-understood, products or services actually do satisfy customer expectations, and emphasis on problem prevention.
- It must be effective too.
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