Which of these is NOT a key aspect under ITIL® 4 Structure a.Four Dimensions b.Service Value System c.Service Lifecycle d. Service Value Chain
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Answer:
letter d is the answer
Explanation:
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d. Service Value Chain is NOT a key aspect under ITIL® 4 Structure.
Explanation for the answer:
- The ITIL tells how all the components and activities of the organization work together as a system to introduce value creation.
- ITIL® has introduced four dimensions which collectively are critical to the effective and efficient delivery of value to customers and other stakeholders in the form of products and services.
- These dimensions are: Organization and People; Information and Technology; Partners and Suppliers; Value Streams and Processes.
- Hence, the correct answer is option d. Service Value Chain.
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