Which of these statements about job satisfaction and customer satisfaction is true?
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This question does not contain any option. So there would be a general interpretation of the question as follows:
Job satisfaction and customer satisfaction are two important factors of business management. a product or a service can be successful only when it can maintain these two factors well.
While Maslow's theory on "hierarchy of needs" talks about job satisfaction as an important criteria, customer satisfaction is an important essence of marketing and enhancing buying power as well.
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