Question

Which one is element of quality

Answer 1

hey mate here is your answer......

Many definitions of quality exist. For this article, we define quality as consistently producing what the customer wants while reducing errors before and after delivery to the customer. More importantly, however, quality is not so much an outcome as a never ending process of continually improving the quality of what your company produces. 

Six Sigma emphasizes detecting potential problems before they occur. Failure to prevent defects has several consequences: 
1. the need to inspect other people's finished work, rather than relying on the worker's own motivation and skill. This inspection requires extra people and resources; 
2. if another employee (a supervisor or perhaps a "checker") finds errors, someone must fix the error, causing extra time and workload, or scrap it with all the accompanying waste; 
3. if customers find the errors, this can cause dissatisfaction, loss of customer confidence, and perhaps loss of customers themselves. 

Not only should employees inspect products or services while they are making or performing them; to be successful in preventing defects, companies must design in quality before they provide a product or service. During the design phase of product or service development, input from customers, marketing, and those and assemble or produce the final product is vital.

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