Which section is responsible for providing personalised services to guests?
Answers
Answer:
Use their names. ...
Smile and make eye contact for more personalized customer service. ...
Implement a loyalty program. ...
Offer multiple customer service channels. ...
Be human. ...
Collect and share customer data. ...
Create smooth transitions. ...
8. Make recommendations.
Explanation:
A hotel's personalization of service is the key to create an unforgettable experience for guests. A personalized hotel experience goes beyond the kind of amenities you have or discounts in store. ... Guest personalization in the hotel industry goes beyond addressing your guest by a name
Answer:
Seasonal fluctuations in demand can affect staffing, scheduling and cash flow. ... The idea is to smooth demand by enticing customers with low prices during the slow period, while maximizing revenues with higher prices when demand is strong.
Explanation:
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