Question

which statement of quality was stated by quality guru dr jm juran​

Answer 1

Explanation:

Quality Defined

Quality, according to Juran, means that a product meets customer needs leading to customer satisfaction, and quality also means all of the activities in which a business engages in, to ensure that the product meets customer needs.

or

Juran defines quality as fitness for use in terms of design, conformance, availability, safety, and field use. His approach is based customer, top-down management and technical methods.