who does call the center solves the problems of the people . class 6
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A Call Centre is a centralised office that deals with problems and queries of the consumers regarding goods purchased and services like banking, ticket booking etc. It has the ability to handle a considerable volume of calls at the same time, to screen calls and forward them to someone qualified to handle them.
Call Centres are usually set up as large rooms with working stations that includes a computer, a telephone set and supervisor’s stations. All computers are linked to a mother computer.
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