why do the retailers have to ensure easy accessibility to their shops
Answers
Answer:
Online Retail can be an opportunity for people with disabilities! Imagine shopping from the comfort of your home without all of the challenges of navigating accessibility barriers in physical infrastructure!
E-commerce is a win-win for both the retail sector & people with disabilities! The U.S. Department of Labor found that Americans with disabilities have $175 billion in discretionary spending.
For retailers, here is an opportunity to tap this market:
Target an audience that today might not be able to shop at physical stores
Build inclusion in online shopping portals that can benefit people with disabilities and baby boomers. Adopt Accessibility Standards & Guidelines in development process such as Web Content Accessibility Guideline (WCAG)
Comply with the Americans with Disabilities (ADA) Act
Online shopping provides an opportunity for people with disabilities to be independent & enjoy their shopping experience.