Business Studies, asked by veekshitha99, 5 months ago

why e commerce is called as next generation model?​

Answers

Answered by jaisminchawla20
2

Answer:

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Explanation:

In business, the products that have the best user experience usually end up winning. The products that are so intuitive that you don’t need to open up a manual to learn how to operate it. The ones that create the least amount of headaches and the greatest amount of joy end up getting the consumers’ attention and pocketbook. And to create great user experiences, businesses need to stay agile and stay responsive to change. They also need to be one step ahead of the curve.

In the eCommerce world, things like product selection, pricing, shipping, and customer service all play an important role in the customer experience. We see a company like Amazon really trying to stay ahead of the curve on shipping by their proposed use of drones to deliver small packages. In some parts of the US there is also Sunday delivery. For customer service, Zappos is a company that has built its reputation on delighting customers.

So we see how companies like Amazon are continuing to innovate in eCommerce. The space will continue to evolve in the direction of providing customers with more selection at better prices and faster shipping. But these are all logistics. There are other elements that play an important role in delighting users. Going forward they’ll continue to be important and companies certainly don’t want to be left behind. Let’s run through some of these important areas.

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Answered by noorkhan90jsp
0

Answer:

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