Why is it important for a company to make its human resources into a competitive advantage?
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Answer:
HR is important as it helps in creating strong competitive advantage through their personnel management policies – productivity and employee happiness is an advantage that often results in superior customer service, which helps drive sales.
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Explanation:
It is important for companies today to make their human resources into a competitive advantage due to reasons as mentioned below.
• Globalization and competitive trends –
Today, the global environment is becoming more and more competitive. At the same time the workforce is becoming more diverse.
• Knowledge work –
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