why is it necessary for a business organisation to create customers?
Answers
A customer is described as an individual who pays a business for goods/services.
EXPLANATION:
Customers are the foundation of any organization’s success. The most obvious reason is that customers make an organization’s business. An organization without customers is only a group of people tossing a product/service to the persons around them.
In addition, customer satisfaction and retention are the crucial elements of a successful and healthy organization. One of the key objectives of any marketing stratagem must be to ascertain and meet the necessities of customers.
Bearing in mind customers’ importance at all phases of the marketing procedure facilitates the organization in ensuring greater customer gratification and increasing its long-term objective of repeat business