Question

Write a case study on consumer rights.

Answer 1

Answer:

Consumer:

The person who trades hosted money for the goods he requires. The person who can easily be persuaded to buy something using the marketing strategy. It's totally upto the consumer to buy or not to buy the things.

Rights of the consumer:

These are following rights of the consumer:

Right to choose the goods

Right to be heard the feedback or complaint

Right to the safety

Right to the information about the

products

Responsibility of the consumer:

It's responsibility of the consumer to be aware that the consumer protection act has their right.

They are responsible to buy goods or not.

Their responsibility is to check the expiry date of the product before purchasing.

Protection of the consumer:

The Consumer Protection Act was introduced in the Loksabha in 1986 in order to provide protection to the consumer.

Awareness of the consumer

Consumer are making aware of their rights.

Consumer are making aware of the information about the product.