Write a letter of complaint in about 120 words to the Manager of the hotel where you have just spent your holiday with your family. Complain about:
-->The showers in the washroom --> The room not upto the mark -->The poor quality food
Answers
7/6/17
we visited to your hotel 5-6 days earlier. we decided to write a complain letter about your hotel because it was not up to the mark. the showers in the washroom was not workable and was dripping and was in a very bad condition.even we called the waiter he said go to the desk and there also no one was there who can help us out.the room was also not up to the mark it was in a very bad condition no cleaning was done even the bed and table were having spiders on them. it was not what we wanted to, we shifted to another room but the same condition was there too. we went in hotels backyard and ordered some food. the food was staled. there were flies on it. we ordered another plate, the food was not good it was smelly and the cheese was not fresh and the chapatti was too hard, we were fed up and went to the desk and we had to stay in the managers room.the swimming pool was filled with dirty water. the next day we booked another hotel and went there, it was amazing. please keep your hotel as others do.
complain letter.
hope it helps. please mark it brainliest.
Answer:
My name is ABC. I am writing this letter following my stay at your hotel, Hotel PQR, last week. This letter is in regard to the poor level of customer service with high customer dissatisfaction.
I opted for your property after checking your website which portrays a completely different picture, as compared to reality. You claim to provide a lot many facilities which is not even available on your best rooms – the super deluxe ones.
Right from the time of check-in, my experience had been the worst ever. I understand that the way to the resort from the main road cannot be your responsibility, but the way from the entrance at the main gate till the reception is much worse than the road outside. The car tyres get stuck into the wet soft mud that you have laid. I actually could not understand if that is for the beautification as per you people, or is that your lack of maintenance.
There was nobody to welcome at the reception. It took 10 minutes for a room service boy to address us and another 15 minutes to call the receptionist. And to the height of irresponsibility, the receptionist is unaware of the booking details, and the service boy took the baggage to the room without even informing us for the same.
The room service has never attended on any of our calls either for the tea, meals or cleaning up the rooms. The bathrooms and toilets were not cleaned before the check-in and I had to drag the person along with me after calling for the service some 10 times. Power-cuts another havoc. I didn’t even dream of facing electricity cut-off in such a 3 star claiming property. You have got electrical appliances which either wouldn’t work or there would be no electricity to operate. This is how you conserve electricity, I hope.
If I talk of your hotel outside the room, the swimming pools have not been cleaned for the past 1 week, so filthy water breeding mosquitoes. The table tennis court does not have any equipment other than the tables. Other games are only there on the advertisement of your website.
In short, you have totally shattered our vacation leaving us more tired than ever. I have written all these comments on the website. Your property and services are not even worthy to be checked-in for free.
Explanation:
I know it's harsh but that's what I wrote in my homework assignment and I got full marks.