Question

write a letter of regret to the customer of your company in to his complain against providing low quality good s​

Answer 1

Answer:

Acknowledge the specific problem highlighted in the complaint.

If they make several points, respond to each one in turn.

Apologise sincerely for any mistakes you or your organisation has made.

Explain what you have done (or will do) to address the problem.

Offer compensation (if applicable).