write a letter to the manager complaining about the TV that is not functioning properly ask for the replacement
Answers
Answer:
DA/114 D,
Hari Nagar,
New Delhi-64
September 15,…
The Marketing Manager (Sales)
BPL (India),
Janakpuri,
New Delhi-25
Subject : Defective T.V. Set
Sir,
I purchased a SANTURA colour TV from your Janakpuri showroom vide Bill No. 59376, Dated July 19, 2002. After only a week’s time the TV started giving trouble. Both the picture and the sound were unclear. I made a complaint and the Engineer after doing something went away. Then it became a regular feature. The TV set instead of being a source of entertainment became a source of trouble. Many a time I profested with the man and asked for an exchange as per the company rule. He didn’t agree and even misbehaved.
I hope you to personally look into the matter and keeping in view the prestige of the company and also the interest of a common customer like me, will give directions for the exchange of the defected TV set by a new one, thus relieving me of the trouble of purchasing a TV of your company.
Thanking you
Yours Sincerely
Aakash Ghose
Explanation:
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234/B - 1 Janakpuri
New Dehli
16th August, 2020
The Manager
Mode Electronics
Karol Bagh, New Dehli
Subject :- Complaint about the improper functioning of TV. set.
Sir,
I purchased a videocon colour LED TV. with remote control on 10th August , 2020 from your shop vide cash memo number 450. It has 1 year warranty and I have the warranty card with me.
I regret to inform you that since the day I got it installed , it is not functioning properly. It losses colour many a time. The picture often flickers even the sound is not clear most of the times. I think there is some manufacturing defect in it as the technician you sent could not set it right.
Kindly, replace the TV. set as your earliest. Please check the set property before delivering it.
Yours Truly
Name
