Write a letter to the Manager, Customer Care, Jet Airways, Indira Gandhi International Airport(IGIA),New Delhi, informing about the loss of your luggage in transit. Give all details of the luggage contents and estimated cost and ask for compensation. Mention other necesary details. You can use the following clues.
Clues
Mention detailed information of your journey
Ask for compensation
Answers
Dear (name), I recently returned to (London) from (San Francisco), via (New York) on flight (BA 342) & (BA 299) respectively, which arrived (day/month/year) at (time) at (London Gatwick Airport). My luggage, which was supposed to be checked all the way through to my final destination, baggage tag No. (TKY0009248) has apparently been completely miss-placed and possibly off loaded in New York at (JFK). The ground staff at the (Gatwick) lost luggage counter, where I spoke with a (Mr.Smith) informed me that they would be in touch within (24) hours to inform me of where and when my luggage would be tracked down and arriving. It has been 3 days now; I have spoken to (Mr.Smith) numerous times since my arrival and (he) has absolutely no information for me as to the whereabouts of my luggage! I find it completely unprofessional how in our world today with the security and technology available to you as a large airline can completely miss-place baggage. I have already claimed via my insurance but the total value of my belongings inside my luggage is more than double what my insurance are able to pay out. I have certain items inside which are completely irreplaceable. I hope that the bag will be located and sent back but should it never turn up and be reported missing indefinitely, I believe that I am entitled to some form of compensation from the airline. I can be reached on my mobile (