Write a letter to the owner of Her shop fcomplaining against delivery of damage article
Answers
Answer:
your answer
Explanation:
Your address and contact number]
[Company/supplier's address]
[Date]
Dear Sir/Madam,
[Reference: order number]
On [date], I [bought/placed an order for] a [item] and this was delivered to me on [date]. I have discovered that the [item] has the following damage: [add details].
The Consumer Rights Act makes it an implied term of the contract that goods I receive must be of satisfactory quality and for the reasons stated above they are not.
As you are in breach of contract I am entitled to [a refund/have the item repaired/ have the item replaced] and I would request that you confirm by [dd/mm/yy] [set a reasonable deadline appropriate to the specific situation] that you will do this.
I also require you to confirm whether you will arrange for the [item] to be collected or that you wish me to return this and that you will reimburse me for the cost of returning the [item] and arranging adequate insurance.
I look forward to hearing from you.
Yours faithfully,
[Your name]
Explanation:
ABC plaza
XYZ city
(state if reqd)
3rd June 2020
The owner
FGH shop
XYZ city
subject - letter of complaint for delivery of damaged articles
Sir
A few weeks ago I ordered a terra cotta vase through your mail order catalog, but when it arrived it was shattered into several small pieces. It appeared that the box had been crushed by something quite heavy. I hope you have another just like it, because I would still like to receive the vase.
I am returning the invoice that was in the box, and will return the broken pieces, if necessary, to receive a replacement. Otherwise, I will eagerly await the arrival of a new vase. If it can be delivered before Christmas, I will be most grateful.
(name if given)