Question

Write about the judicial structure of consumer dispute in India.

Answer 1

Answer:

Under COPRA, a three-tier quasi-judicial machinery at the district, state and national levels was set up for redressal of consumer disputes.

• District level courts: They deal with cases involving claims upto 20 lakh rupees.
• State level courts: They deal with cases involving claims between 20 lakh to 1 crore rupees.
• National level courts: They deal with cases involving claims which are more than 1 crore.

If a case is dismissed in the district level court, the consumers can also appeal at the state and then at the national level court.

Hope this helps!