write an article on the importance of good listening skill
Answers
Answer:
Strategies for active listening include the following:
Focus your full attention on the other person talking. Face them and maintain eye contact, and be sure you are at the same level. If they are standing – you should stand, if they are sitting – you should sit.
Ask good questions. Don’t accuse or blame in your questioning. Try to look for hidden meaning. Ask open-ended questions and make sure your tone of voice is sincere. For example, “What do you think we should do about the situation? What do you feel are the options?”
Keep yourself from judging what the other person is saying. Try not to assume that you know what they mean or what they are thinking.
Sometimes it helps to repeat back to the other person what they just said, but in your own words. That way you are checking to see if you have heard them correctly. This can provide more information and the other person has a chance to correct any misunderstandings. It also shows that you are interested in what they are saying.
Put yourself in their shoes. Accept their feelings, thoughts and ideas about the situation, whether or not you agree or share the same perspective. This does not mean you ‘give in’ to the other person. It does, however, let them know that you acknowledge what they are saying, feeling or thinking.
Answer:
here is your answer
Explanation:
Last week's feature focused on communication skills and their importance in the workplace. This week's feature is about the other side of communication-listening skills.
Hearing is the physical ability, while listening is a skill. Listening skills allow one to make sense of and understand what another person is saying. In other words, listening skills allow people to understand what someone is talking about-the meaning behind the words.