Write an informal letter to the manager of a resort thanking him for his hospitality.
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Dear Mr. Samuel,
I am writing to express my appreciation for the quality of service you offered me and my mom the days of our stay at the Hotel Marriott in Hurghada.
It was our 5th time here! We had a wonderful two week vacation.
Despite of the many offers we received from other hotels, we decided for your hotel because of the unbeatable deal you offered us.
It was a very good decision; We enjoyed the peace and quiet we needed, very high quality offered in all the facilities of your gorgeous hotel. This definitely added to the excellent service of the staff in every segment of your hotel.
Every staff member with whom we came in contact was attentive, kind and professional including receptionists, room service staff, animation team: Mustafa, his brother, Sasha, Daniella and Mondi, also the restaurant management and especially Mahmoud El Taher.
I just wanted to let you know how much we valued that effort, how impressive and gracious and how greatly we appreciate everything that you personally and your staff did for us.
We have always a great time staying at Marriott and loved the property.
We will definitely recommend your hotel to our friends, colleagues and family, and I’m sure we’ll be back.
We have already decided to return to your hotel for our next vacation.
I hope to get the same quality of service when we return.
Thank you very much again for such outstanding service and see you soon.
Sincerely yours,
XYZ
Hope this helps
I am writing to express my appreciation for the quality of service you offered me and my mom the days of our stay at the Hotel Marriott in Hurghada.
It was our 5th time here! We had a wonderful two week vacation.
Despite of the many offers we received from other hotels, we decided for your hotel because of the unbeatable deal you offered us.
It was a very good decision; We enjoyed the peace and quiet we needed, very high quality offered in all the facilities of your gorgeous hotel. This definitely added to the excellent service of the staff in every segment of your hotel.
Every staff member with whom we came in contact was attentive, kind and professional including receptionists, room service staff, animation team: Mustafa, his brother, Sasha, Daniella and Mondi, also the restaurant management and especially Mahmoud El Taher.
I just wanted to let you know how much we valued that effort, how impressive and gracious and how greatly we appreciate everything that you personally and your staff did for us.
We have always a great time staying at Marriott and loved the property.
We will definitely recommend your hotel to our friends, colleagues and family, and I’m sure we’ll be back.
We have already decided to return to your hotel for our next vacation.
I hope to get the same quality of service when we return.
Thank you very much again for such outstanding service and see you soon.
Sincerely yours,
XYZ
Hope this helps
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