wrwrite a letter of complaint to travel bureau that had organised a bus tour from Delhi to Agra use the words in the box
bus started late,
food very oily,
stomach upset,
AC on the bus did not work, guide could not speak English,
not visit any other place except Taj Mahal,
other tourist spots too in Agra,
return to the hotel late,
would like to refund on the ticket,,
could not get what was promised.
please help me to write a formal letter
Answers
Answer:
Respected Sir, Subject : Complaint about the bus tour from Delhi to Agra. I wish to bring to your notice that the bus tour arranged by your bureau, from Delhi to Agra is not functioning properly. ... Besides this, the airconditioner was not working and I had to travel in a hot and sultry bus
Answer: Dear Sir/Madam,
I am writing this letter to express my disappointment with the bus tour that I recently took with your travel bureau from Delhi to Agra.
To begin with, the tour was not properly organized, and there was a lack of communication between the tour guide and the participants. We were not given a proper schedule of the day, and the tour guide did not explain the places we visited in detail. This left us feeling lost and uninterested in the sights we were supposed to see.
Furthermore, the condition of the bus was not up to the mark. The seats were uncomfortable and broken, making the journey even more tedious. The air conditioning was not working correctly, and we were suffocating in the heat. The driver drove rashly and recklessly, which made us feel unsafe and uneasy throughout the journey.
Lastly, the lunch that was included in the tour package was of poor quality, and the hygiene standards were questionable. We were served stale food, and there were no options for vegetarians or people with food allergies. This made the lunch a terrible experience for many of us.
Overall, I am highly disappointed with the tour, and I feel that I did not get my money's worth. I believe that it is the responsibility of your travel bureau to ensure that the tours are properly organized and that the participants have a comfortable and safe experience. I would like to request that you take appropriate action to rectify the issues I have mentioned above and compensate us for the unpleasant experience.
I hope that you will take this feedback seriously and make necessary improvements for future tours.
Sincerely,
[Your Name]
Explanation: