You are Anshul Goyal , staying at 8, Kakatiya Nagar, New Delhi. Last month , you had bought a Digital Video Camera from Reliance Electronic House, Abids, Hyderabad against a warranty of 2 years. Now you discover that there is something wrong with this camera. It doesn't work for more than 30-40 minutes at a stretch and the picture quality is hazy. Write a letter to the dealer complaining about this problem. Also request him to replace this defective piece against the warranty that goes with it.
Answers
RZ-8, KAKATIYA NAGAR
NEW DELHI
28 JULY 2020
THE DEALER
RELIANCE ELECTRONICS HOUSE
ABIDS ,HYDERABAD
RESPECTED SIR
SUBJECT:COMPLAINT LETTER
THIS IS WITH REFERENCE TO THE ORDER NO. S42-2020-28 PLACED ON
28TH JUNE 2020 . THE ORDER CONSISTS OF A DIGITAL VIDEO CAMERA A MONTH AGO IT HAS WORKED WELL FOR A FEW DAYS BUT AFTER A MONTH I FOUND ITS VIDEO QUALITY BECAME VERY POOR ALSO ITS OTHER FEATURES ARE NO WORKING.I WOULD LIKE TO MENTION THAT THE VIDEO CAMERA WAS SOLD ON A 2 YEAR WARRANTY AGAINST ANY TECHNICAL ISSUE .
I REQUEST YOU WITH REGRET THAT YOU SHOULD CHECK A MACHINE WELL BEFORE GIVING IT TO THE CUSTOMERS IT WILL HAVE A BAD AFFECT OF YOUR COMPANY .IN MY CASE I WANT REPLACEMENT OF THE VIDEO CAMERA WITHOUT ANY DELAY AS I NEED TO SUBMIT SOME PICTURES IN MY OFFICE .PLEASE DO THE ABOVE AS SOON AS POSSIBLE .
THANKING YOU
YOURS TRULY
ANSHUL GOYAL