You are Ashwin/Ashwini, of 1/168,Civil Lines, Agra. You have recently purchased a latest model Fridge from the show room of M/s Vikki Sales Corporation. Write a letter complaining about the poor performance to the customer service,In hargr of the company mentioning clearly the problems observed. Also state the action you want to be taken from their side
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RajanMalhotra 7-A , Model Town
Ambala City
Date______
Messers Gupta Electronics
Court Road
Ambala City.
Subject: Complaint about the fridge.
Sir
It is brought to your kind notice that I bought a Godrej fridge of 200 Liters from your shop only last month. I am regretful to inform you that the functioning of this fridge is not proper.
Its freezer is not working at all. Sometimes the fridge gets switched off automatically. It makes a loud noise when it works. If it is opened with bare feet it gives a shock.I think this piece has some manufacturing defects. I request you to replace it immediately. The warranty card along with the original bill is being sent with this letter.
Thanks
Yours sincerely.
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