You are Jiya Gulati of E-5, Kirti Nagar. You purchased an electric heater which started giving trouble after one month. Write a letter to the manufacturing company, Toshi Electrical Products complaining about the product and asking for a refund. (word limit 100- 120 words)
Answers
Answer:
H. No. E/5, Kirti Nagar
Delhi
15th Dec., 20xx
Customer Service Manager
Toshi Electrical Products
7/A, Lajpat Rai Market
Delhi-110006
Sub: Complaint about a new electronic heater.
Sir,
I wish to express my dissatisfaction about a Toshi Electronic heater which I purchased from Rahul Electronics, vide receipt no. B/1345, on 19th October, 20xx. For one month it worked properly. But after that, it started giving troubles like temperature control is faulty. Its temperature showing button is also unfunctional. Instead of giving red color on heating, it is giving green color. When I informed the manager of the store about it, he told me that he would be unable to replace it, even he could only get it repaired.
As the heater is needed on daily basis these days and getting it repaired will not prove feasible. The heater is under warranty period and it does not function as it should. So it is requested that the heater should be replaced with a new one or a full refund of ₹ 5030 should be made to me. I look forward to hearing from you within the next week.
Thanking you
Yours truly
Jiya Gulati